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Black Duck Defensics: How to Get Help

Learn how to create a Support Package, and how to submit a Support Case to get help for Black Duck Defensics.

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About this course

Sometimes you may encounter situations where you need the help of our Support Team to get help with Defensics. Our Community provides you an easy way to contact our Support Team and get assistance. We’ll also learn how to create a Support Package to gather important details from Defensics.

Environment:
Product: Black Duck Defensics
Version: 2025.3 or newer
Users: Administrator, User
Hosted: No
Deployment: On-Prem

Keywords: Learning, elearning, e-learning, course, ecourse, e-course, training, e-training, self-paced, guide, tutorial, walkthrough, Defensics, support package, support case, community, interoperability, issue, results, help, problem, logs

Curriculum20 min

  • Black Duck Defensics: How to Get Help
  • Course Complete!

About this course

Sometimes you may encounter situations where you need the help of our Support Team to get help with Defensics. Our Community provides you an easy way to contact our Support Team and get assistance. We’ll also learn how to create a Support Package to gather important details from Defensics.

Environment:
Product: Black Duck Defensics
Version: 2025.3 or newer
Users: Administrator, User
Hosted: No
Deployment: On-Prem

Keywords: Learning, elearning, e-learning, course, ecourse, e-course, training, e-training, self-paced, guide, tutorial, walkthrough, Defensics, support package, support case, community, interoperability, issue, results, help, problem, logs

Curriculum20 min

  • Black Duck Defensics: How to Get Help
  • Course Complete!